ACA Case Studies and Objection Handling

This training provides agents with practical tools to face common challenges in the ACA sales process. Through interactive case studies based on real scenarios, participants will learn how to anticipate client concerns, respond to objections with confidence, and turn difficult conversations into opportunities.
The goal is to build stronger communication skills, increase closing rates, and ensure clients feel supported and understood throughout the enrollment process. Agents will leave with actionable strategies they can apply immediately in their day-to-day work.
Format

In-Person &
Virtual

Date

September 4th
12:30pm EST

Language

Español

Translated captions available
Duration

1.5 Hours

Meet your instructor

—

Rosa María Cordero Martel

Assistant Manager for NHP (Texas)
Rosa María Cordero Martel serves as Assistant Manager at NHP, representing the state of Texas. She also works as a trainer for the Medicare and ACA programs. With a strong commitment to agent development, Rosa María focuses on guiding and supporting new agents throughout their training process, equipping them with the tools needed to excel in sales and effectively navigate the platforms associated with these programs. Her mission is to provide the knowledge and guidance necessary for each agent to reach their full potential and achieve lasting success in their careers.