Drug Coverage (Part D) and
How to Explain It to Clients

This training gives agents a clear understanding of Medicare Part D prescription drug coverage. Participants will learn how formularies,
tiers, copays, and coverage gaps work, and how these factors affect
client costs.

The session also focuses on communication strategies—teaching agents how to explain Part D in simple, client-friendly terms to reduce confusion and build trust. By the end of the course, agents will have the knowledge and skills to confidently guide clients through their prescription drug coverage options.
Format

Virtual

Date

September 16th
12:30pm EST

Language

Español

Translated captions available
Duration

1 - 1.5
Hours

Meet your instructor

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Rosa María Cordero Martel

Assistant Manager for NHP (Texas)
Rosa María Cordero Martel serves as Assistant Manager at NHP, representing the state of Texas. She also works as a trainer for the Medicare and ACA programs. With a strong commitment to agent development, Rosa María focuses on guiding and supporting new agents throughout their training process, equipping them with the tools needed to excel in sales and effectively navigate the platforms associated with these programs. Her mission is to provide the knowledge and guidance necessary for each agent to reach their full potential and achieve lasting success in their careers.